Pegasystems has been recognized as a WBA Leading Employer in the World Business Awards 2019. The key attributes of WBA Leading Employers outline the characteristics of well-managed, high-performing, industry leading organizations that provide a stimulating and supportive workplace.

Throughout its history Pegasystems has helped the world’s leading organizations achieve breakthrough business results. Headquartered in Cambridge, Massachusetts, Pega is a publicly traded organization that employs more than 4,700 employees worldwide, and over 140 of which are based in Australia. Pega provides cloud-based, customer engagement and operational excellence software in a number of industries.

Over its 35-year history, Pega has delivered award-winning capabilities in CRM and digital process automation (DPA) powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results. If you’ve driven a car, used a credit card, called a company for service, opened an account, flown on a plane, submitted a claim, or performed countless other everyday tasks, chances are you’ve interacted with Pega.

Pega’s adaptive, cloud-architected software built on the unified Pega Platform from the ground up to be fast, powerful and agile, empowers businesses to rapidly deploy, and easily extend applications to meet strategic business needs. Pega helps clients accelerate digital transformation, by realizing high customer engagement and achieving operational excellence, leveraging Pega’s artificial intelligence (AI) and Robotics technology.

Pega’s culture and values is a system of shared attitudes, values, and beliefs and describes how employees treat each other, what employees expect from each other, and how employees act and behave as a team.

This is embedded and maintained by Pega’s commitment and values, which are in line with their mission in changing the way the world builds software, to create unprecedented business outcomes in customer engagement, operational excellence and vision of being the leader in software for digital transformation.

The working environment is inclusive, supportive and flexible where constructive conflict is encouraged to solve problems and teamwork is paramount. With a large and dispersed workforce across Australia and Consultants at multiple client sites, Pega focuses on ensuring all employees are included with regards to communication, recognition and company updates.