Southern California Gas Company has been recognized as a WBA Winner for Change Management in the World Business Awards 2022. The World Business Award for Change Management [CMA] recognizes organizations that have successfully implemented initiatives that demonstrate excellence in change management.

Southern California Gas Company (SoCalGas) is a Sempra Energy-regulated California utility. As the nation’s largest natural gas distribution utility, it delivers increasingly clean, safe, and reliable energy to 21.8 million consumers through 5.9 million meters in more than 500 communities. Their service territory encompasses approximately 24,000 square miles in diverse terrain throughout Central and Southern California, from Visalia to the Mexican border. SoCalGas is a regulated subsidiary of Sempra (NYSE: SRE), a Fortune 500 energy services holding company based in San Diego. For more than 150 years, SoCalGas has served Central and Southern California as a responsible and engaged environmental leader, employer, and neighbour. With safe, clean, affordable, reliable, and abundant domestic sources of natural gas, SoCalGas’ innovation is fueling new possibilities in California. SoCalGas strives to improve the quality of life in all communities by maintaining a diverse workforce, working with suppliers that represent and reflect the communities they serve and giving back through our charitable contributions and employee volunteer activities. SoCalGas’ is a company dedicated to leading the transition to a decarbonised energy system through a bold commitment to achieving net zero greenhouse gas emissions in their operations by 2045.

SoCalGas recognises the importance of organisational change agility through a formal Change Management process to aid in achieving their net zero greenhouse gas emission goals. To help pursue their Aspire 2045 business goals, SoCalGas has conducted a formal Change Management office and integrated Change Management from senior leadership to front-line employees. Enterprise Change Management (ECM) has institutionalised Change Management practices, processes, capabilities, and competencies within the organisation.

At SoCalGas, the Enterprise Change Management (ECM) Strategic Roadmap is institutionalising Change Management practices, processes, capabilities, and competencies across the enterprise. The company strives for Change Management to become a core competency and value across the organisation.

SoCalGas established the ECM Strategic Roadmap to deploy change management across the organisation to create organisational capabilities and competencies to achieve business results and support employees. SoCalGas recognises that major organisational transformations are highly complex, involve significant resources and risks, and are driving change at a pace and scale, impacting all facets of the organisation. Hence, SoCalGas’ integration of the ECM is designed to increase the overall return on investment of change initiatives and minimise change fatigue for employees. SoCalGas believes building change management capabilities promote greater success on critical projects and initiatives. Therefore, A Change Portfolio Management Dashboard is provided for all major initiatives to monitor the project’s overall health, track progress and highlight mitigating actions.

The execution of ECM within SoCalGas is building capabilities and competencies that make change management an integral part of how the organisation conducts business. The ECM value proposition is to embed change management and build organisational capabilities and competencies to drive: 1. Successful change, 2. Manage the amount of change occurring, 3. Address the costs of poorly managed change, 4. Align organisational practices to organisational values, 5. Prepare the organisation for the future, 6. Create consistency and efficiencies in approach, and 7. Build internal capabilities.